What if I have more questions?

Kailos is here to help. Please call us, fill out our contact form, email us or visit our Frequently Asked Questions page to get some answers right away. A Kailos test consultant will be able to answer most questions about ordering your test, taking a test, mailing back a completed test, and understanding your results.


General phone support: 866-833-6865 | 9AM - 5PM Central

Physician phone support: Schedule via email or phone


Kailos Genetics 

Attn: Customer Service

601 Genome Way

Huntsville, AL 35806